In this policy, we inform the users of our website that we have a right to collect, store and process your personal information in order to process your orders, provide assistance, and improve the quality of our services.
By using our website, you are consenting to the practices listed below.
Personal information that we collect
We collect only personal information that you give us and automatic information.
It includes all the information that we received from you regarding the process of your orders such as your name, phone number, e-mail address, billing address to make a delivery and to provide you the invoices or receipts. Automatically collects and stores the information about your interaction with our services including search of information on our website to offer you the most appropriate product to choose.
Purposes of using personal information
We use your personal information in order to provide you the possibility to purchase our products and use the service of delivery, improve our services and fix the problem with our website, to provide you recommendation about the products that can interest you, as well as to the assistance matter for the Support Team to answer your questions and resolve your problems occurred with our products.
We do not sell your personal data and do not use it in any activities other than those described above. We don’t use third parties to provide you delivery since we have our carriers under our legal entity. We also don’t use the services of collection and processing of your personal data provided by third parties.
Protection of personal information
All your personal information is strictly protected.
We protect the security of your personal information by using encryption protocols and software. The credit card data is also protected by the Payment Card Industry Data Security Standard (PCI DSS). Our security methods can require from you the verification of your identity regarding the work with our Support Team if there is a need for disclosure of customer personal information.
We kindly ask you to use a unique password for your account and don’t use the same to access your other online account to avoid unauthorized access to your account. All the changes on your account information or unusual activity are immediately reported to you at your email address.
In the case of occurrence any problems with the password disclosure or unauthorized access to your account, you can contact our Support Team for further assistance.
Your rights to use your personal information
You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the “Your Account” section of the website.
For any other questions regarding this policy, please, contact our Support Team or contact us using our email address to get specific information as your voice is very important for us.