A Filter is found in the front of your kettle behind the spout.,The purpose of the Filter is to stop limescale entering drinks providing fresher water and high quality taste. If your kettle is frequently used with hard and unfiltered, impure water, use this Filter to help prevent the adverse effects of limescale and mineral build-up which can damage your kettle.,Please check model fit list to ensure this part is correct for your model.
We offer FREE shipping on all orders of $50 or more for all domestic orders. For orders under $50 we offer Standard Ground shipping for a shipping cost of $6.65. Free returns are provided on all domestic orders.
SHIPPING CUTOFF TIMES
Orders received by 3pm are shipped out the same business day via our free ground shipping option. Orders received after 3pm are shipped the following business day.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
ITEMS OUT OF STOCK
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.